REFUND AND RETURNS POLICY FOR AVESA
Introduction At AVESA, customer satisfaction is our top priority. This Refund and Returns Policy outlines the terms under which returns, exchanges, and refunds are processed for purchases made from our store.
Eligibility for Returns Products can be returned if they meet the following criteria:
The return is initiated within 30 days of purchase.
The item is unused, in its original packaging, and accompanied by a receipt or proof of purchase.
Non-Returnable Items Certain products are not eligible for returns, including:
Gift cards.
Clearance or final sale items.
Personalized or custom-made products.
Process for Returns
Contact us via email at info@avesa.site or call us at (623) 271-9847 to initiate the return process.
Provide your order details, including proof of purchase.
Ship the item back to us at 12168 W Chase LnM, Avondale, Arizona.
Once the item is received and inspected, we will notify you of the approval or rejection of your return.
Refunds
Approved returns will be refunded to the original payment method within 7-10 business days.
If the payment method is no longer valid, store credit will be issued.
Exchanges Exchanges are allowed for defective or damaged items. Please contact us within 7 days of receiving the product.
Shipping Costs Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective item).
Contact Us For any questions regarding this policy, reach out to:
Street: 12168 W Chase LnM, Avondale, Arizona
Phone: (623) 271-9847
Email: info@avesa.site
Effective Date: December 6, 2024